Transport Industry Case Study

Implementation of Mobile Ticketing System POC for Potentially 25 Million Passengers on Daily Basis

Client Profile

One of the world’s largest railway networks comprising 115,000 km. It transported over 25 million passengers daily (over 9 billion on an annual basis).

Challenge
Unreserved passengers account for 16 of the 17 million passengers daily for just one segment​
Very high commuter and ticket volume daily
Long queues for tickets ​
Significant number of passengers may travel without tickets​
Severe inconvenience at peak hours due to overcrowding ​
Heavy workload on ticketing staff – inadequate for peak periods​
Long queues at counters making crowd management and surveillance difficult​
Excessive workload for railways staff​
Security services required for cash collection​
Recurring expenses in maintenance of ATVM machines and printers.​
Solution
Creation and charging of mobile wallet
Multi Modal Payment Channels to charge Wallet like Internet Cafes, Shops near railway station, Mobile banking, credit cards
Mobile helpers at station
Kiosks
Identity authentication
Security and fraud prevention
SAPSOL Deliverables
Conduct workshop for detailed analysis and design
Provide options for Ticketing application for Mobile Devices
Solution Design and POC
Implementation of the solution along with a team of architects, functional and technical consultants
Ticket Checking and Authentication testing and roll out for Phase 1

Subscribe to our newsletter

Sign up to receive latest news, updates, promotions, and special offers delivered directly to your inbox.
No, thanks