SAPSOL: Your Trusted Partner for SAP Application Maintenance & Managed Support Services
As organizations increasingly rely on SAP applications to drive their digital transformation, the complexity of managing, maintaining, and optimizing these systems continues to grow. With over 200 man-years of SAP expertise, SAPSOL Technologies stands out as a trusted, long-term partner, offering comprehensive application management services (AMS) to maximize the performance, reliability, and value of your SAP landscape.
Why SAPSOL for AMS?
200+ Man-Years of Expertise: Our team of certified SAP experts brings deep industry knowledge and hands-on experience in SAP S/4HANA, BTP, SAC, and Cloud ALM.
Cost-Efficient & Scalable Support: Our hybrid delivery model optimizes costs by offering global support with onshore, nearshore, and offshore coverage.
24/7 Global Support: We provide round-the-clock coverage across multiple time zones, ensuring uninterrupted operations.
Flexible Engagement Models: Tailored AMS models designed to align with your evolving business needs and reduce Total Cost of Ownership (TCO).
Proactive & Preventive Maintenance: Continuous system optimization, incident resolution, and preventive monitoring for enhanced stability.
Our Comprehensive AMS Services
1. Technical Support & Development
- Custom Development & Enhancements:
- Add-on functionality development using ABAP, HANA, UI5, Fiori, WebDynpro, FPM, and Adobe Forms.
- Application integration and custom extensions.
- IDOC/EDI, PI/PO, and SCI for seamless data exchange.
- S/4HANA Upgrades & Migrations:
- Seamless transition from ECC to S/4HANA with minimal downtime.
- Data migration and landscape optimization.
- Support for Non-SAP Technologies:
- Development with Angular, Node.js, PostgreSQL, and other modern stacks for enhanced flexibility.
2. Functional Support
- Post-Implementation Business Support:
- Process optimization, module configuration, and fine-tuning of existing SAP systems.
- Supporting new business rollouts and expansions.
- Cross-Module Enhancements:
- Addressing interdependencies across SAP modules.
- Month-end and year-end financial closing support.
- User Training & Process Improvement:
- Training programs to enhance user adoption and efficiency.
- Process re-engineering to improve system effectiveness.
3. SAP Basis Administration Services
- System Monitoring & Performance Optimization:
- SAP landscape monitoring, storage space management, and performance tuning.
- Proactive incident resolution to prevent downtime.
- User & Security Management:
- Role management, access control, and security monitoring.
- Transport & Patch Management:
- Efficient transport management, including patching and upgrade support.
- Database & OS Management:
- OS and DB migrations for ECC and S/4HANA systems.
- Backup and disaster recovery planning.
SAPSOL AMS Methodology: xCare – Extended Care Model
Our proven xCare framework ensures end-to-end support with a focus on:
Corrective Maintenance: Timely issue resolution and bug fixes.
Adaptive Maintenance: Enhancements to meet evolving business needs.
Preventive Maintenance: Proactive monitoring to prevent incidents.
Perfective Maintenance: Continuous improvements for stability and performance.
Key Benefits of SAPSOL AMS
1. Methodology & Expertise
- Leverage best practice methodologies refined over 200+ man-years of SAP expertise.
- Benefit from exposure to diverse industry scenarios, enhancing solution effectiveness.
- Continuous process improvement and knowledge management.
2. Optimized Cost & Value
- Reduce operational costs with our hybrid delivery model.
- Lower consulting expenses by leveraging our global delivery team.
- No infrastructure overhead—eliminate costs for office space, hardware, and licenses.
3. Global Coverage with 24/7 Support
- Around-the-clock support from offshore and nearshore locations.
- Global presence ensures seamless coverage across Asia, Europe, and the Americas.
- Flexible support models tailored to your business needs.
4. Flexibility, Reliability & Scalability
- Flexible engagement models to meet evolving business demands.
- Reliable service quality with rapid issue resolution.
- Scalable teams to support fluctuating workloads.
How SAPSOL AMS Drives Business Value
- Continuous Improvement: Proactive maintenance reduces downtime and enhances system stability.
- Operational Efficiency: Improved process efficiency and faster issue resolution.
- Cost Optimization: Reduced TCO through offshore support and automation.
- Enhanced Performance: Optimized SAP performance with predictive analytics and AI-powered monitoring.
- Compliance & Security: Data integrity, compliance, and security maintained through robust governance practices.
Industries We Serve
- Manufacturing: SAP MM, MRP, and maintenance order optimization.
- Oil & Gas: JVA support, cost center integration, and settlement processing.
- Retail & Consumer Goods: SAP FICO, SD, and supply chain management.
- Telecom: Billing, customer management, and revenue assurance.
- Public Sector: Budgeting, procurement, and HR management.
Contact Us
Partner with SAPSOL Technologies for end-to-end SAP AMS solutions that maximize efficiency, minimize risks, and optimize your SAP landscape.
Email us at: info@sapsol.com